Privacy Policy
Introduction
The Conduct Management System (“TCMS”) respects your privacy and is committed to protecting the personal and sensitive information of our users and their clients. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
- Account Information: Name, email address, phone number and billing information when you register for an account.
- Client Data (PHI): Data inputted by you regarding your clients
- Usage Data: Information on how you interact with our app and website (e.g., log times, device types, browser information) to improve our services.
How We Use Your Information
- To provide, maintain, and improve the TCMS platform and its reporting features.
- To ensure data synchronization across mobile and web platforms.
- To communicate with you regarding updates, technical support, and account notifications.
- To maintain the safety and security of our platform and prevent unauthorized access.
Data Security and HIPAA Compliance
We employ robust physical, technical, and administrative safeguards designed to protect Protected Health Information (PHI) and personal data from unauthorized access, alteration, or disclosure. This includes data encryption at rest and in transit.
Sharing Your Information
We do not sell or rent your personal information or your clients’ PHI to third parties. We may share information only in the following circumstances:
- With service providers and sub-processors who assist us in operating our platform (under strict confidentiality agreements).
- If required by law, court order, or governmental regulation.
- With authorized stakeholders (e.g., parents, teachers) only when explicitly invited and granted access by the primary account holder.
Data Retention and Deletion
We retain account data and client information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Users may request data deletion by contacting our support team.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. If you are entering data on behalf of a client, any requests regarding the client’s data must be handled through your organization’s internal compliance protocols.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.